I am writing to inform you of the extra precautions and restrictions we have put into place at Shepparton Villages to further protect our residents from COVID-19.
Firstly, be assured that to date we have no cases of COVID-19 at Shepparton Villages, however as you would be aware the number of cases around the world has increased, hence it is imperative that we try to protect the most vulnerable from this virus, the elderly residing within residential care.
We are asking all families to consider only visiting if it is totally necessary. We fully understand this may be difficult especially if your family member is unwell. If this is the case, we ask that you wash your hands-on entry then visit them in their room and restrict any movement around the facility. However please do not visit is you have a cold.
This is to ensure we protect residents from the risk of infection.
Please be ensured that we have had infection control measures in place for some time and we really appreciate everyone washing their hands on entry, however, we now ask that you only visit if it is absolutely necessary and if you have to visit wash your hand on entry, and restrict your movements around the facility.
Shepparton Villages is limiting community social engagement; that is, Shepparton Villages is trying to restrict the number of people from the community entering our facilities unless it is absolutely necessary, in order to mitigate the risk of infection. As such all community engagements, including bus trips, have been cancelled, however activities will continue within the facility.
Again, I remind everyone if you need to visit, please adhere to the following:
If you have any concerns please contact the Care Manager at your facility, or should you wish to discuss any of the above, please contact either myself or the Executive Manager of Care Services.
These precautions have not been taken lightly as we look after the most vulnerable people in our community and it is our responsibility to heed these precautions and protect those in our care.
It is our number one priority.
Further information and links to useful resources can be found on the Department of Health website