The Premier Daniel Andrews has extended Victoria’s hard lockdown until 11.59pm on Tuesday July 27. In line with the extension, all visits to Shepparton Villages Residential Aged Care facilities remain suspended until further notice.
There are exceptions for end-of-life purposes that can be discussed with the Care Manager at your facility during office hours.
We respectfully ask you to please utilise the numbers provided below for your inquiries. Please call the facility numbers below during office hours, and the After Hours Coordinator number listed below for emergencies after hours and on weekends only.
All other inquiries should be discussed with the Care Manger at your facility on the following numbers:
During this difficult time, we encourage you to maintain contact with your loved one via phone or Zoom. If you would like to book a Zoom call, please call the facility during office hours and they will assist you to set up a time suitable for all, understanding our first priority is the safe care of residents.
Our lifestyle team is working to keep residents active, engaged and happy – so rest assured there is plenty on offer for residents while the lockdown continues.
As soon as we are able to open up to visitors again, we will advise you, and we look forward to welcoming you back into our homes with your loved ones.
Thank you for your understanding, and please stay safe.